Customer Service
To order, you should be at least 18 years, therefore you must always give your social security number when ordering. Are you under 18 years to be guardian approve your order and attach their personal number.
Online Payment
You can pay with the most common types of card: Visa and Mastercard. All purchases linked to the Post Pay Bills / Auriga ePayment secure payment server, which means that your card information only goes to them and the acquiring bank. The transfer of information is encrypted and kortinlösaren using 3D Secure.
Want to know more about card payment security and you can read more on the website www.aurigaepayment.se
Cash on Delivery
You can choose to order your goods on delivery. Then you pay when you collect your package at the Post's delivery. A delivery fee of 50 - to come.
Prepay
Advance is an easy way to pay for those who do not want to use your debit card on the Internet. When you have completed your purchase, you get an order confirmation sent to your email address. On the amount you will pay, your order number that you enter as a reference and our Bankgiro 600-4212 where you deposit the payment. As soon as payment is received on our account, we send your order.
Bill
Would you like to pay by invoice you must provide your social security number or corporate number in order. Vävaren in Båstad will conduct a credit assessment before delivery. When you have completed your purchase, you get an order confirmation sent to your email address, this does not mean that credit assessment is completed and the purchase is approved. After verification is completed and approved sending the goods to you.
Phone and fax
You are always welcome to call in your order by phone. You can reach us by telephone 0431-731 08. You can also fax in your order to fax 0431-733 33.
Replacement
Not use the goods in unopened packaging, you have the right to return within 14 days if you would regret your purchase. The right applies from the date you received notice that the goods are available at your post office or in your mailbox (also felexpedierad be). NOTE! Linn Products monogram bytes not. Want to return a product, send it as usual package or letter, not as cash on delivery or on delivery. Return shipping paid by you.
The address is Vävaren in Båstad AB, Boarpsvagen 116, SE-269 95 BÅSTAD SWEDEN
Complaints
If you find something wrong on a product you have the right to complain about it. This means that you notify the seller (Vävaren in Båstad AB) that you do not accept the product and how you believe it is incorrect. You must leave a message if the error "within a reasonable time" after you've found it. If you return within two months counted always as it occurred within a reasonable time. A reasonable time may be longer than two months. As a rule, it is a valid excuse if you had an impediment, for example, if you have been sick or away.
During the first six months after purchase, the seller to prove that the defect did not exist from the beginning. Otherwise, the error count as original. When it's been more than six months after purchase, you buyers who have to prove that the defect existed from the beginning. Your right to complain under the Consumer Protection yesterday issued three years after you have received the goods.
Learn more about your rights as a consumer in http://www.konsumentverket.se/
Delivery / Shipping Rates
Shipping cost depends on order value and thereby the weight, see the shipping cost in the table in Sweden. Order of 2.000 kr you get your goods freight free within Sweden. At the post to advance the postal charges for delivery that is currently SEK 50.
Shipping within Sweden
| Order inc VAT |
0-200 kr |
201-1000 kr |
1001-2000 kr |
2001 kr or more |
| Letter |
19 kr |
59 kr |
89 kr |
freight free |
| |
|
|
|
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For delivery to other countries for the shipping charges as follows:
Shipping outside Sweden
| Order inc VAT |
0-1000 kr |
1001-4000 kr |
4001 kr or more |
| Within Europe |
150 kr |
250 kr |
350 kr |
| Rest of world |
200 kr |
300 kr |
500 kr |
Delivery
Delivery time is normally 3-7 working days. For linen goods monogram / embroidery, the delivery time is about two to three weeks. Contact us if you are in a hurry to get a commissioned, such as for a birthday, wedding or graduation, so we will give priority to your order.
VAT
All prices are inclusive of VAT unless otherwise stated.
False orders
It is illegal to order in someone else's name without their knowledge. All fraud are send to police and we log the IP number to be able to prove fraud.
Order Confirmation for your order
When you place an order, send a confirmation to your email address. If you get no confirmation, it is important that you contact us to ensure that your order got through.
Personal data / PUL and registration
To trade with us, you need to register. In connection with the registration, you consent to Vävaren in Båstad AB may process your personal data under the Personal Data Act, PUL. We take responsibility for their personal data, name, address, e-mail and personal number, etc., that you provide to us during your registration never be passed on to third parties.
You can always contact us to take some of the personal data that we have registered about you. If they are incorrect, incomplete or irrelevant, you can request that information be corrected or removed.
You may contact us at the simplest kundservice@vavarenibastad.se
